Legal
Refund & Cancellation Policy
Last updated: 31 July 2026
1. Overview
Laabhya sells software subscriptions (for example Paper and Prime) that unlock the trading terminal for a billing period. This policy explains how cancellations and refunds work.
2. Cancellation
You may stop renewing at any time by not purchasing a new period after your current plan ends. Access continues until the end of the paid period already purchased. There is no long-term lock-in beyond the period you paid for.
To request cancellation help or confirm your period end date, email hello@laabhya.in from your registered account email.
3. Refund eligibility
We may issue a refund when:
- You were charged due to a clear billing or technical error on our side
- You request a refund within 7 days of purchase and you have not made substantial use of paid features (for example extended terminal sessions, live-broker trading, or heavy journal/report usage)
- Duplicate payment for the same plan period was captured in error
4. Non-refundable cases
Refunds are generally not available when:
- More than 7 days have passed since payment
- You simply changed your mind after substantial use
- Trading losses, market outcomes, or broker issues — Laabhya is software, not a broker or fund manager
- Account suspension for Terms of Use violations
- Free trial periods (no charge was made)
5. How to request a refund
Email hello@laabhya.in with:
- Registered account email
- Plan name and approximate payment date
- Payment reference / transaction id if available
- Reason for the request
We typically respond within 2–3 business days. Approved refunds are processed to the original payment method via our payment partner and may take 5–10 business days to appear, depending on your bank.
6. Plan changes
Upgrades (for example Paper → Prime) are charged as a new purchase for the new plan period under our then-current pricing, unless we explicitly offer a prorated credit.
7. Contact
Billing support: hello@laabhya.in · +91 77608 73718 · Contact Us